How Your Data Is Used

Your data helps us provide, maintain, and improve our services, including communication and website functionality.

• • Responding to contact or support requests
• • Sending periodic newsletters and updates
• • Improving site navigation and user experience
• • Detecting and addressing system errors
• • Complying with legal obligations
• • Conducting in-house research and analytics
• • Enabling or managing user account features

Your Data Rights

You may request information on, access to, or deletion of your personal data as permitted under South African law.

• • Request access to your personal data records
• • Request that we correct any incorrect data
• • Ask us to remove your information
• • Request a digital copy if applicable
• • Raise objections to specific processing
• • Request limits on how your data is processed

Data Security Measures

We implement administrative, technical, and physical controls to prevent unauthorized data access or misuse.

Data Retention and Deletion

Information is kept only as long as necessary to serve your needs and meet legal requirements.

• • Account data retained while an account is active
• • Data tied to business projects or engagements
• • Emails and messages stored for recordkeeping
• • Invoices and transaction details securely saved
• • Opt-in status maintained per request

Upon request, relevant information may be deleted or anonymized per policy.

Transfers Beyond South Africa

When data is processed or stored outside South Africa, equivalent protection and safeguards are maintained.

• • Technical tools hosted on reliable platforms
• • Compliance with recognized international standards
• • Safeguards for cross-border transfers in place
• • Partner agreements ensuring lawful data handling